Our Reviews

Was there for 2 hours waiting for a simple oil change, oil filter, and tire rotation,, and I did have an appt. I think they forgot about me. I walked outside and saw my vehicle. I then walked into the service department and they scrambled... grabbed my paperwork and gave some excuse that the service tech left for the day. Anyway, the work was done fine as far as I can tell. Suggest the service department and the waiting area be connected for simpler communication.

Shortly after picking up vehicle. Check engine light is back on.

Service attendant was please and helpful. Service (oil change) did take longer than expected (1-1/2 hrs) given I had an appointment. But attendant kept me informed and got me out of there asap.

Fantastic service

My family has bought several vehicles from Kevin at Fort Washington Chevrolet and couldn't be happier. Have always been treated great, easy to deal with, and super friendly staff.

I had a message - Service Brake Assist that came up on my dashboard. Fortunately, I contacted Fort Washington Chevrolet and I was able to take my car in that day. Both Josh and Brian were amazing and helpful during the process. It was a result of a low car battery and got it replaced. Since then, I have not had any issues and grateful I got the service completed.

Always makes time.

I was not satisfied with the amount of time taken to complete an oil change. My appointment was scheduled at 9:30 am and wasn’t completed until 12:15 pm (over two and a half hours)

As always, Josh did an excellent job of keeping me informed of the service to my vehicle, but while not wanting to come back soon, will look forward to my next service at his location.

Great service

I have been coming to this location for many years. The service department staff have always been very helpful in getting my vehicle taken care of.

The service was good. The wait time was too long but over all the service was good.

Everything was good.

Great service. Love working with Brad.

I felt welcome and the sales team listened to my needs and did not try to push me into anything. It was a great experience. Definitely family serving family!

Everyone at the dealership was friendly, knowledgeable, and made the process stress-free. The staff communicated clearly and answered all my questions. I really appreciate the great service and professionalism — thank you for making my visit such a positive experience!

Josh Livingston he was very kind and the service was so fast thank you

very professional

Leroy was excellent! Thank you Fort Washington!!!

Great experience. Brad was really helpful even going above and beyond with info on another vehicle.

I had me 2017 Camaro serviced (oil change) and sway bar links replaced recently. I drove the vehicle home which is about 2 miles from the dealership and parked it in the garage as usual. Two days later I noticed a deep scratch on the left front wheel. I immediately brought it back to show the service attendant. He took pictures and said the manager would call me the next day. He never did. I came back the next day and waited for about 45 mins to talk with the service manager. He was very hostile and even before I could tell him what happened, he says Im not paying for any damage. I explai ed what happened and he remained pretty disrespectful and hostile. He was supposed to review the video camara footage and never did, so I couldn't figure out how he could say the shop wasn't responsible. We went back a d forth for about 15 minutes, until he conceded to at least review the footage. He said he would call me ford thing Monday 6th...its Oct 8th and still no call from him. I have serviced at least 6 cars there over the last ten yrs and I actually purchased the camaro from your dealership. Im extremely disappointed with your customer service. I was actually going to buy a corvette from here but I have now changed my mind. I will purchase it somewhere else and I will NOT be servicing any other vehicles. Your poor service has and rude managers is unacceptable for the amount of money and time I have spent there.

Great experience good people

Very professional service and Brad was knowledgeable of the needs for my vehicle.

I was able to have my key fob battery looked into after my oil change at no extra cost to me. A worry I had knowing how extremely tight my budget is now. I was truly thankful for this.

Excellent customer service

Came in for an oil change. No appointment but Brad took care of me.

Awesome!

I aways have such a pleasant experience at this location. Service is always quick, the wait area is very clean, and the staff is always very friendly.

All the staff were very welcoming and friendly, the service was performed timely and professionally. Everything I would expect in a dealership, plus a comfortable waiting area with nice amenities.

I have been a customer of the dealership under its former and current ownership for more than 10 years. My last experience and service manager was awful. I drove off in a rush to an appointment, I experienced a hard engine fault code (flashing engine light), and had to return to the dealership because the spark plug wire was not properly seated. There was no way that my truck was test driven before it was given back to me. I missed my appointment because the mechanic was correcting a repair that should have been done prior to me receiving my truck. I have zero trust in the service manager and will never work with him again. Prior to this service experience, I would have given Fort Washington Chevrolet a 5 Star rating and a strong recommendation. This last visit was awful!

Service Rep Bradd is always helpful and lets me know what’s needed and how long it will take to complete the service.

Awesome service completed on my 2500HD truck. Brad goes over and beyond to make sure everything is good. Thanks!!

I appreciate the way they try to get you in and out and deal with all your service needs

Very quick and clean service on a Saturday morning. Making the appointment online was very easy.

I've worked with the dealership at the last 2 years very professional and knowledgeable very customer oriented and attention to detail if you're looking for a good work truck reliability or a hot Corvette this is a place to go

All around great to deal with

Outstanding service as always

Always great!

This was probably the least stressful experience I've ever had in buying a vehicle. The Sales Manager Shane Blodgett worked to get the truck I wanted, got good value for my trade in and discounts for my new truck. The Salesman Aaron Peterson went and picked up the truck from another dealer several miles away, prepped cleaned and gassed it then guided us through the whole process including the on line technical aspects. Two very knowledgeable cordial and helpful guys including the finance lady. I highly recommend Fort Washington Chevrolet. From my experience that's an easy 5 star plus.

Check engine was on when I came in. Got turned off and came back on the next day

Y

The service representative (Brad) is very knowledgeable and always provides exceptional service

Good job

Every time I schedule service for my vehicle, the process is so smooth! Everyone is so nice and the service is quick! They communicate so well! I will be back!

I appreciate the service to get you in and out as fast as I can. They do a great job thank you.

The staff at Fort Washington always take care of my truck.

The entire group was ready for our arrival and made the purchase process move smoothly.

Josh Livingston was very kind

Quick dependable service as always!

Always the best service

After a little back and forth after what was first quoted, they came through and honored it. They also allowed me to use my points which I never thought was possible, but saved me even more... Well done guys. Not many times you can say this about a service department but they certainly took care of me. The one and only thing was it took longer than anticipated to figure out the issue which ended up being what I told them it was, but other than that, all great and constant communication is throughout. Again well done Josh!

Liz is always willing to help

I made a sane day appointment & the service department accommodated me with no problem.

Great customer service. Don was very nice and professional. I look forward to working with him again.

I went in for an oil change, requested that the service be completed by a certain time, so pleased that it was completed on time! Thank you kindly

Great customer service

Everyone at Fort Washington Chevy were very helpful. From Mike who greeted and worked on prices with me to Leroy who completed the purchase and ensured everything was to my satisfaction. The whole team was great and would recommend them to anyone looking for a new car.

It was pleasant and questions were answered to my satisfaction. It was overall a pleasant experience - other than now having a car payment again. I would recommend Fort Washington Chevrolet dealership.

Good

My truck was in need of service due to a check engine light. Jim Walls and the rest of the team at Fort Washington Chevrolet made this an easy process for my vehicle. I was able to get my truck diagnosed and fixed within 1 business day. Text updates were made readily available to check on the condition of my vehicle. Highly Recommend!

Great

Josh kept me well informed and is an asset to the dealership!

I never receive back papers for every time I receive services. Why. Please let me know.

Quick service but I don’t believe the fluids was checked windshield washer fluid almost empty.

All ways great

Was done in the time allotted.

Fast service.

Great work

In the more than two decades of buying, and having my vehicles serviced at your facility, this was was the fastest and most efficient service visit I have ever experienced. Keep up the good work.

I really appreciate to your service thank you

My only complaint is I scheduled for 10:30am, I didn't leave till 12:37pm.

Very professional and helpful Don C.

Drop my Trax off and service was done on the same day.

They were courteous and quick

Did not fill up washer fluid and also vehicle needs wiper blades was not informed.

The worse service ever I had there

Everyone we talked to and worked with were fully engaged in making our purchase easy. Leroy was a helpful, keeping us updated on the progress he was making to obtain our vehicle. CiCi respected our time while doing all the purchasing paperwork. We've bought many cars over the years and this purchase was the most positive experience.

Everything was straight forward I knew what car I wanted they checked my info and I was in and out in about hour so

Ask the service advisor for an oil change and tire rotation. Only the oil change was heard.

Great, thorough, professional service advisors. Quick service.

Oil change and brakes done

I scheduled a Oil change/tire rotation for my 24' Chevy Trax got there at 0830 was out at 0920, Mr. Kinder was very kind wonderful customer service. I will come back 🙂

Brad’s commitment to customer service is unmatched. His passion for serving people, his attentiveness, and his genuine care for making sure every customer is taken care of the right way truly set him apart. What I appreciate most is his honesty — he’s upfront about what can be done, what can’t be done, and what to expect. That level of transparency makes the entire experience smoother and builds real trust. Thank you, Brad, for consistently providing excellent customer service. You’re the reason I continue to return to Fort Washington Chevrolet time and time again.

Flawless transition that didn’t take hours to complete. Kevin had what I was looking for and the deal was sealed without hesitation! I just wish everything went this smooth.

They representative was very professional.

Good service

Excellent customer service.

The service was excellent and the associate that assisted me, Brad was very helpful.

Appt was on time! Expected wait time was normal. Staff were excellent, pleasant, and thorough. Thank you!

Great service and fast

Yani is a wonderful salesperson. She was nice and listened to what I asked for. Shane and CeeCee were also great with helping to finalize the purchase. They were all extremely patient, even when asked the same questions multiple times for clarity.